Shipping Policy
Last updated: September 27, 2026
Where we ship
We currently ship to addresses within the United States only, including P.O. boxes and APO/FPO military addresses.
Shipping rates
- Free standard shipping on orders of $75 or more.
- Orders under $75: $5.99 flat-rate standard shipping.
Expedited and overnight shipping are not available at this time.
Processing and delivery times
- Processing: every item passes a quality check before it ships. Orders are usually processed within 1–3 business days.
- Delivery: 5–10 business days after shipping for most items, which ship from our international partners. Items from our US warehouse often arrive faster, in 2–5 business days.
Business days are Monday through Friday, excluding US holidays. Delivery times are estimates and may be longer during holidays and peak sale periods.
Order tracking
As soon as your order ships, you'll receive an email with a tracking number. If your order ships in more than one package, you'll receive tracking for each.
Items out of stock after purchase
In rare cases an item may fail our quality check or be temporarily out of stock after you order. To make sure you receive your complete order, we may wait for a restock, which can delay shipping by up to 14 days. If the item isn't back in stock by then, we'll ship the rest of your order and refund the unavailable item in full. We'll let you know by email if your order is delayed, and you can cancel any unshipped items for a full refund at any time.
Lost or delayed packages
If your tracking hasn't updated for 7 days or your package shows as delivered but you can't find it, contact us at info@byseline.com and we'll help you resolve it with the carrier.
Incorrect addresses
Please double-check your shipping address at checkout. We can't redirect orders once they've shipped. Packages returned to us because of an incorrect address can be reshipped at the customer's cost.
Sales tax
Applicable sales tax is calculated at checkout based on your shipping address.